Last updated: March 22, 2026
Important Notice
RigKeeper is a compliance tracking tool — not a compliance service. It does not provide legal, regulatory, or professional compliance advice. You are solely responsible for your fleet's compliance with all applicable laws and regulations. By using RigKeeper, you acknowledge and accept this limitation.
By accessing or using RigKeeper ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service. You must be at least 18 years of age to use the Service.
RigKeeper is a DOT compliance management platform that helps trucking fleets track driver qualifications, vehicle inspections, and regulatory deadlines. The Service includes compliance tracking, automated reminders (via email and SMS), and audit readiness scoring.
RigKeeper is a compliance tracking tool, not a compliance guarantee. You are solely responsible for ensuring your fleet's compliance with all applicable federal, state, and local regulations. Our reminders and tracking features are provided as aids, not substitutes for professional compliance management.
RigKeeper does not provide legal, regulatory, or professional compliance advice. Compliance rules and deadlines may change without notice, and you should verify all deadlines and requirements independently with the appropriate regulatory authorities. Failure to meet a compliance deadline — whether or not RigKeeper sent a reminder — remains your responsibility. You acknowledge that no software tool can replace the expertise of qualified compliance professionals, and you are encouraged to consult with one.
RigKeeper grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during your subscription term, subject to these Terms. All intellectual property rights in the Service — including software, trademarks, logos, and documentation — remain the exclusive property of RigKeeper. Nothing in these Terms transfers any intellectual property rights to you.
By entering a USDOT number during account setup, you represent and warrant that you are an authorized representative of the carrier identified by that USDOT number, or that you have been granted explicit permission by an authorized representative to manage compliance on their behalf. You further represent that you will use the USDOT number and associated carrier data solely for the purpose of managing compliance for the identified carrier, and not for competitive intelligence, harassment, or any other unauthorized purpose.
Unauthorized use of another carrier's USDOT number is a violation of these Terms and may result in immediate account termination. If you believe your USDOT number is being used without authorization, contact us at support@rigkeeper.com and we will investigate and remove unauthorized access promptly.
For compliance consultants or third-party administrators managing multiple carriers, each carrier account must be separately authorized by a representative of that carrier. You are responsible for ensuring that any sub-users you grant access to comply with these Terms.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating your account and to keep this information up to date. You must notify us immediately of any unauthorized use of your account. If you grant access to additional users within your organization, you are responsible for their compliance with these Terms and for all actions they take within your account.
You agree not to use the Service to:
By providing your mobile phone number and opting in to SMS notifications through the Service, you consent to receive automated text messages from RigKeeper related to compliance deadlines, account alerts, and service notifications. Message frequency varies. Message and data rates may apply.
You may opt out of SMS notifications at any time by replying STOP to any message. You can reply HELP for assistance. You may also update your notification preferences in your account settings at rigkeeper.com/dashboard/settings. Opting out of SMS will not affect your ability to use the Service, but you will no longer receive text-based compliance reminders. Message and data rates may apply. Message frequency varies based on your compliance calendar.
Consent to receive SMS messages is not a condition of purchasing or using the Service.
If you enter phone numbers for drivers or other individuals in your organization, you represent and warrant that you have obtained prior express consent from each individual to receive automated SMS messages from RigKeeper on their behalf. You agree to indemnify RigKeeper against any claims arising from your failure to obtain such consent.
RigKeeper offers subscription plans billed monthly. All plans include a free trial period. Your payment method will be charged automatically at the end of the trial period unless you cancel before the trial ends. You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No refunds or credits will be issued for partial billing periods. If you cancel during a free trial, you will not be charged. If you believe you were charged in error, contact support@rigkeeper.com within 30 days of the charge. Payments are processed by Stripe.
You retain full ownership of all data you enter into RigKeeper, including driver information and vehicle records. We do not claim any ownership rights over your content.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. RIGKEEPER DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT REMINDERS WILL BE DELIVERED TIMELY OR AT ALL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM RIGKEEPER SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RIGKEEPER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO FINES, PENALTIES, OUT-OF-SERVICE ORDERS, LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF RIGKEEPER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WITHOUT LIMITING THE FOREGOING, RIGKEEPER SHALL NOT BE LIABLE FOR: REGULATORY FINES, PENALTIES, OR ENFORCEMENT ACTIONS RESULTING FROM MISSED OR INACCURATE COMPLIANCE DEADLINES, WHETHER OR NOT A REMINDER WAS SENT; ERRORS OR OMISSIONS IN COMPLIANCE RULES, REMINDER SCHEDULES, OR REGULATORY DATA SOURCED FROM THIRD-PARTY SYSTEMS (INCLUDING THE FMCSA); SERVICE INTERRUPTIONS, DELAYS, OR FAILURES THAT PREVENT TIMELY DELIVERY OF REMINDERS OR NOTIFICATIONS; OR DECISIONS MADE IN RELIANCE ON RIGKEEPER'S AUDIT READINESS SCORES, COMPLIANCE STATUSES, OR ANY OTHER INFORMATION PROVIDED BY THE SERVICE.
IN NO EVENT SHALL RIGKEEPER'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING UNDER OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE AMOUNTS YOU ACTUALLY PAID TO RIGKEEPER IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THIS LIMITATION APPLIES REGARDLESS OF WHETHER THE CLAIM IS BASED ON WARRANTY, CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND SHALL SURVIVE TERMINATION OF THESE TERMS.
You agree to indemnify, defend, and hold harmless RigKeeper and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) any missed compliance deadline or regulatory violation, regardless of whether a reminder was sent; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; or (e) your failure to obtain proper consent for SMS messages sent to drivers or other individuals through the Service.
RigKeeper shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, internet or telecommunications failures, infrastructure outages (including third-party hosting or cloud providers), carrier network failures, power outages, government actions, pandemics, or labor disputes. During any such event, RigKeeper's obligations under these Terms shall be suspended to the extent affected.
We reserve the right to suspend or terminate your access to the Service at any time for violation of these Terms. Upon termination, you may request an export of your data within 30 days. Data exports will be provided in standard formats (CSV and/or PDF). After the 30-day export window, your data will be permanently deleted unless we are legally required to retain it.
Before initiating any formal legal proceedings, you agree to contact us at support@rigkeeper.com and attempt to resolve the dispute informally for at least thirty (30) days. If the dispute is not resolved through informal negotiation, any claim, dispute, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall take place in Hartford County, Connecticut. Judgment on the arbitration award may be entered in any court of competent jurisdiction.
CLASS ACTION WAIVER: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than arbitration, you waive any right to a jury trial.
Nothing in this section shall prevent either party from seeking injunctive or other equitable relief in court to prevent the actual or threatened infringement or misappropriation of intellectual property rights.
These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict-of-law provisions. To the extent that any action is permitted to be brought in court, it shall be brought exclusively in the state or federal courts located in Hartford County, Connecticut, and you consent to personal jurisdiction in such courts.
We may update these Terms from time to time. We will notify you of material changes at least fifteen (15) days before they take effect, via email or through a prominent notice within the Service. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and may cancel your subscription.
Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and RigKeeper regarding the Service and supersede all prior agreements and understandings.
No Waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by RigKeeper to be effective.
Assignment. You may not assign or transfer your account or any rights under these Terms without our prior written consent. RigKeeper may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets.
If you have questions about these Terms, please contact us at support@rigkeeper.com.